Privacy Policy

Vrenza (“we,” “us,” “our”) operates the website vrenzastudio.shop (the “Site”). This Privacy Policy explains how we collect, use, and protect your personal information when you visit or shop with us.

Last updated: [07/09/2026]

1. Information We Collect

When you browse our Site or place an order, we may collect:

  • Contact details — name, email address, phone number, shipping and billing address
  • Order information — items purchased, order value, payment status
  • Payment information — processed securely through our third-party payment gateway; we do not store your full card or UPI details on our servers
  • Account information — if you create an account, your login credentials and order history
  • Technical data — IP address, browser type, device information, and cookies used to operate and improve the Site
  • Communications — messages you send us via email, contact forms, or chat

2. How We Use Your Information

We use your information to:

  • Process, ship, and fulfil your orders
  • Communicate with you about your order status, shipping updates, and support requests
  • Send promotional emails or offers, where you have opted in (you can unsubscribe at any time)
  • Improve our Site, products, and customer experience
  • Prevent fraud and comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share it with:

  • Shipping and logistics partners to deliver your order
  • Payment processors to complete your transaction securely
  • Suppliers/fulfilment partners — as Vrenza operates on a dropshipping model, order details (name, shipping address, items ordered) are shared with our suppliers solely to fulfil and ship your order
  • Service providers who help us run the Site (e.g., website hosting, analytics, email marketing)
  • Legal authorities, where required by law

4. Cookies

We use cookies and similar technologies to keep you logged in, remember your cart, and understand how visitors use our Site. You can disable cookies in your browser settings, though some features of the Site may not work as intended.

5. Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes described in this policy, including to meet legal, accounting, or reporting requirements.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information, subject to legal requirements
  • Opt out of marketing communications at any time

To exercise any of these rights, contact us at support@vrenzastudio.shop.

8. Children’s Privacy

Our Site is not directed at individuals under 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.

10. Contact Us

If you have any questions about this Privacy Policy, please reach out to:

Vrenza Email: support@vrenzastudio.shop Website: vrenzastudio.shop